Client Associate/Registered Client Associate

About the role

Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors, and branch. Use your administrative and operational skills to help our advisors manage and grow their business. Demonstrate a client-first approach as you meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes, and prepare correspondence in a fast-paced, professional, and collaborative environment.

At RBC Wealth Management, your career progression matters to us. We offer training, development, and learning resources so you continue to grow your career in a way that matters to you.

Responsibilities

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.
• Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
• Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires, and ACHs in a timely manner.
• Maintain confidentiality in accordance with RBC’s Code of Conduct.

Requirements

• Bachelor’s degree or job-related experience.
• Strong soft skills including verbal and written communication, people, organizational, and client service skills.
• Attention to detail coupled with the mindset of how you can make advisors more efficient and effective.
• Series 7 and 66 (or 63/65) licenses or the willingness to get licensed within 12 months of hire.
• Ability to adapt to a rapidly changing business and technology environment.

Nice-to-have

• Current FINRA registrations.
• Financial services experience.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work and take on progressively greater accountabilities.
• Access to a variety of job opportunities across the business.
• 401(k) program with company-matching contributions.
• Health, dental, vision, life, and disability insurance.
• Paid time-off plan.

Pay

The good-faith expected salary range for the Client Associate position is $40,000 - $60,000 and the Registered Client Associate position is $45,000 - $70,000, depending on factors including but not limited to the candidate’s experience, skills, registration status, market conditions, and business needs.

Schedule

• Work hours/week: 40
• Employment Type: Full time

Location: 102 South Tejon Street, Colorado Springs, Colorado, United States of America.