Client Associate

About the role

D.A. Davidson, an employee-owned Financial Services firm, is seeking an exceptionally sharp, motivated and detail-oriented Client Associate to join our Walla Walla, WA branch. In this team-critical role, you will work alongside Financial Professionals to provide excellent client service and support. This is an outstanding opportunity to advance your career in the financial services industry in an environment of continual growth and development.

Primary Qualifications

• Eager to advance and grow in the Financial Services Industry — opportunity to complete the Securities Industry Essentials (SIE) and FINRA General Securities Representative (Series 7) Exam and Uniform Securities State Law Exam (Series 66 [or Series 63/65])
• High school graduate. Post-secondary education, or comparable work experience preferred
• Solid technology skills (Microsoft Word, Excel and Outlook) and the desire to learn and leverage innovative technologies to optimize the client experience
• Proven ability to build client/customer relationships including excellent communication (written and verbal) and problem-solving skills
• Strong attention to detail and accuracy including the ability to accurately perform semi-advanced math
• Ability to successfully handle multiple demands and competing priorities in a deadline-oriented environment

Primary Duties

• Provide extraordinarily professional and courteous client service managing client requests, account maintenance and effectively articulating certain requirements in a regulatory environment
• Review, maintain and process account documents and information as well as solve complex issues and assignments related to client accounts and transactions including suspicious activity
• Assist with crafting comprehensive financial plans for current and prospective clients
• Assist in developing and implementing periodic client mailings, communications and events
• Facilitate the transfer of client funds and/or securities and the issuance of checks upon request
• Seek to innovate and streamline processes
• Provide general support, including but not limited to phone, correspondence, appointments, filing and other projects as assigned
• Adherence to all branch, firm and compliance policies, procedures, rules and regulations
• Other projects and duties as assigned

Benefits

• Medical, dental and vision
• Company 401(k) and ESOP contribution
• Generous sick, vacation, and maternity/parental leave
• Paid holidays
• Professional development opportunities
• Tuition reimbursement ($15,000 lifetime cap)
• Discounted personal insurance including home, auto and recreational vehicles
• Davidson Day of Giving — Our tradition of positively impacting communities in which we live and work

Pay

The potential base pay hiring range for this role is $22.50 to $27.00 per hour. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate.