Client Arrangements Specialist
About the role
McDermott Will & Schulte is a leading global law firm that brings together more than 1,700+ lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others.
The Client Arrangements Specialist supports the Client Arrangements department through data entry in the implementation of client fee arrangements and requirements as requested by Client Accounting, Legal Assistants and Client Arrangements Analysts.
Responsibilities
- Provide data entry support in actioning of rate setup change requests as approved by team leadership
- Oversee the assignment of Change Requests to responsible Analysts based on Practice Group assignment
- Provide data entry support for new and to be updated Non-Standard Arrangements in the Client Arrangements Non-Standard Arrangements Repository
- Oversee the Client Arrangements Group Inbox and alert team to time sensitive/urgent inquiries
- Assist in providing timely response to inquiries on client arrangement terms
- Provide support in requests for time, billing, and disbursement rules setup
Requirements
- Bachelor’s degree
- Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
- Prior experience with electronic billing systems, Aderant Expert and Rate Hierarchy a plus
- Strong written and verbal communication skills
- Strong client service, analytical and problem-solving skills
- Excellent organizational skills and strong attention to detail
- Ability to work under tight deadlines and prioritize responsibilities
- Ability to handle and maintain confidential information
- Ability to work in a team environment and share knowledge
Pay
Target Hiring Range $59,000 - $90,000. Base pay is based on market location and may vary depending on job-related knowledge, skills, experience, and geographic location. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear. Employee must occasionally lift up to twenty (20) pounds.
Work Environment: Typical indoor office environment.