Client Aide/Peer Support Specialist

Employment Expectations

Serves and protects Christ-Centered Ministries / Restoration Reentry Residence practices by adhering to professional standards, policies, procedures, and federal, state, and local requirements.

Responsibilities

• Cultivates a meaningful relationship with each client in residence.
• Demonstrates positive interaction and de-escalation skills when redirecting negative behaviors.
• Helps the clients cultivate appropriate social, behavioral, and interpersonal skills and attitudes necessary to community living and adjustment.
• Provides support for clients completing nighttime and morning routines.
• Makes routine checks and records the completion, as specified by the program.
• Affirms that each client is physically present and accounted for during routine checks while notifying appropriate personnel if a client is not on site.
• Completes all forms of documentation according to individual program policy and procedures.
• Cleans and maintains common areas, kitchens, bathrooms, laundry rooms, and the overall cleanliness of the residence.
• Reports all damage and maintenance needs in the facility to the Maintenance department.
• Conducts crisis intervention as needed.

Qualifications

• Certified CalMHSA Medi-Cal Peer Support Specialist (required).
• A High School diploma or GED is required. Some college studies are preferred.
• At least one year of experience working within a residential facility, familiar with mental health and substance abuse issues.
• Guard Card is a plus.
• Knowledgeable, experienced, and committed to housing and homeless issues is essential.
• Can demonstrate creative problem-solving skills.
• Knows crisis intervention, Part-R, CPR, and First Aid.
• Knows various Applications and Devices, including but not limited to Microsoft Office applications, Dropbox, Computers, iPads, mobile devices, etc.
• Available to work weekends.
• Bilingual (Spanish/English) is a plus.

Personal Attributes Desired

• Ability to establish and maintain firm personal boundaries.
• Ability to work within a dynamic environment serving the homeless community.
• Ability to maintain adequate and organized systems to ensure timely client flow.
• Consistently contributes to Christ-Centered Ministries / Restoration Reentry Residence program developments and produces high-quality results on time.
• Team player who enjoys a fast-paced environment and operates effectively at all levels.
• Can handle multiple projects simultaneously and cope effectively with ambiguity.
• Has excellent oral and written communication skills and ability to present persuasively.

Physical Requirements

• There is some walking, bending, and kneeling. Must be able to participate in the moderate lifting of at least 30 lbs. or more (suitcases, packages, etc.).
• This position must support the client's weight in case of an emergency or the client's disability requiring assistance in walking, etc.

Workplace Environment

• There is a risk of exposure to bodily fluids infections, contagious / blood-borne diseases, and chemicals (cleaning agents), and exposure to varying, unpredictable situations (i.e., client behavior).