Client Advisor, Naples

About the role

Zimmermann is an iconic Australian brand known for its sophisticated femininity, attention to detail, and love of color and print. Founded by sisters Nicky and Simone ZIMMERMANN in Sydney in 1991, the brand has evolved to become a global leader in fashion and swimwear, presenting its collections at Paris Fashion Week and operating in multiple countries.

Job Requirements

• Capability and drive to reach KPIs and Sales Targets
• Demonstrates professionalism, optimism and team orientated approach
• Exceptional communication and interpersonal skills
• Previous sales experience in luxury designer fashion
• A passionate brand ambassador who embodies the Zimmermann values
• Detailed orientated
• Excellent organisational skills and problem-solving ability
• A passion for exceeding customer expectations
• Ability to build ongoing rapport with clientele
• Ability to work independently and as part of a team

Job Responsibilities

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory
• To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety

Job Benefits

• Bespoke career development plans and access to strong mentors and industry leaders
• Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally
• Competitive package, seasonal uniforming and team member discount
• Be part of a responsible fashion house with a focus in leading in sustainability
• In addition to hourly pay, Client Advisors are also eligible for commission on all sales
• Zimmermann's Client Advisor commission structure is designed to motivate and recognize your contributions to both personal and store sales performance
• You’ll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success