Client Advisor | Fashion Square
AMIRI · Scottsdale, AZ · Yesterday
On-siteConsultingFull-time
Purpose & Objective: AMIRI is looking for enthusiastic Client Advisors to join the Company's upcoming retail location in Fashion Square! This role is responsible for delivering quality client service, achieving individual sales goals, building lasting dynamic client relationships through expert product knowledge and selling techniques, as well as understanding luxury boutique operating experiences. Job Responsibilities and Duties: Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including: Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS)Maintain a strong drive for results and a positive, team first attitude at all timesEnsure a welcoming client focused environment, which includes offering best in class service in person, over the phone, and through electronic communicationDemonstrate exceptional product knowledge by engaging clients through detailing the craftsmanship and narrative of productsDevelop vast and dynamic local and international client book and network; possess ability to grow this book/networkPartner with store and corporate management teams to ensure that each client issue is properly resolved to the benefit of the businessIn coordination with management, participate in floor moves, merchandising, visual merchandising, and housekeeping as neededAssist in preparing, packing, and wrapping merchandise upon requestParticipate in all inventory and cycle counts and protect the assets of the Boutique through understanding and complying with operating procedures Knowledge, Skills, and Ability Requirements: Must have 1+ years Retail Sales and/or Client Service experience in a luxury consumer goods environmentHigh school or equivalent education, preferredAbility to develop strong and lasting relationships with people through strong communication, organization, and follow-through skillsStrong drive for business results with a passion for creativity, fashion, and the brandProvide outstanding customer service across all mediums (in-person, written, phone, etc)Read, count, and write to accurately complete all business and client-related transactionsAbility to prioritize tasks and manage time in a fast-paced environmentAbility to work assigned shifts with reasonable flexibility, including nights, weekends, and holidays as scheduledAbility to operate all equipment necessary to perform the job (answering phones, operating cash register, using computers) and all other office equipmentCan stand for extended periods, move/handle boxes and bags, must be able to lift at least 30lbsWillingness to adhere to all company policies, procedures, regulations, and standards Compensation Package: Hourly; Commission eligibleFull package health benefits401(k) + Employer matchNon-accrued vacation Who We Are: Founded in 2014, AMIRI is a global luxury house based in Los Angeles. The brand's intrinsic California spirit is deeply rooted in authenticity and creativity, with collections influenced by Hollywood and infused with West Coast music culture. The brand's trajectory has followed a clear global strategy, with biannual shows at Paris Fashion Week and a growing international presence through an expanding network of flagship destinations. AMIRI's culture and contemporary vision prioritize quality, creativity, and innovation across every facet of the business. Founder and Creative Director Mike AMIRI continues to safeguard and shape the artistic vision of the brand and design studio. As the brand's presence expands globally and continues to emerge as one of the fastest-growing businesses in the U.S. luxury fashion market, AMIRI is seeking visionary individuals with a creative and entrepreneurial mindset to join our team.