Client Advisor

Key Responsibilities

• Responsible for providing exceptional sales and customer service.
• Initiates and builds relationships and core personal business through creative selling and use of client-book, mailings, and completes sale through post sale follow up.
• Exceed monthly sales goals on a consistent basis, establish weekly sales plan and selling strategies.
• Affords assistance in maintaining the visual and general maintenance of the selling floor.
• Handles customer's repairs and advises clients about best fit of pieces according to clients' needs and as such creates new custom design pieces.
• Affords assistance in the maintenance of all inventories in the stockroom and on the selling floor.

Experience & Key Competencies

• Minimum of two years’ experience in luxury retail environment, required.
• Excellent interpersonal and communication skills are required.
• Strong understanding of Customer Service needs and Customer (internal and external) priorities.
• Ability to thrive within a high paced environment, ability to multi-task with ease.
• A positive, outgoing, high-energy personality that is entrepreneurial and sales focused.
• Computer skills to include operation of retail point of sale system, Word, Excel and email.
• Must possess a strong desire for fashion, and be results driven.