Jobs · Customer Service

Client Advisor

GFI Team Ikigai · Decatur, GA · 1 mo ago
RemoteRemoteCustomer ServicePart-time

About the Role

GFI Ikigai believes that every family deserves the knowledge, guidance, and resources needed to build a confident and secure future. Our mission is to empower individuals and families to make important life decisions and create strategies for their unique goals and dreams. We cherish a work environment that nurtures growth and allows our team to make a meaningful difference in the lives of others.

As a Client Advisor, you'll be a guiding star for individuals and families, helping them navigate important decisions around savings, investments, protection, and more. This isn't your typical client-service role; it's an opportunity to educate, listen, and be a part of their life's journey. Whether you're from education, healthcare, customer service, or any people-focused profession, your ability to communicate, build trust, and genuinely care makes you a superstar in this role.

Responsibilities

  • Build authentic, long-lasting relationships with individuals and families
  • Learn about each client's dreams, goals, and unique situations
  • Educate clients about diverse protection, savings, and investment solutions
  • Identify opportunities to enhance current plans and strategies
  • Simplify and share complex concepts with care and clarity
  • Provide ongoing, heartfelt support as clients' needs evolve
  • Maintain accurate records using CRM technology to keep things smooth and simple
  • Collaborate with your team to deliver incredible service and support
  • Spot opportunities and introduce clients to other fantastic solutions that complement their plans

Qualifications

No need for a traditional financial background. We want team players who are:

  • People-lovers — you thrive on connecting and helping others
  • Great communicators — you express ideas clearly and confidently
  • Excellent listeners — you understand before guiding
  • Open-minded learners — ready to grow and learn every day
  • Organized — handling client info and responsibilities with flair
  • Self-motivated — independent and accountable to your goals
  • Trustworthy professionals — care and integrity in everything you do
  • Purpose-driven — passionate about making a positive impact

Experience in customer service, sales, education, or similar fields is a plus — your skills are invaluable here.

Training and Development

Ready to grab the Life Producer license and dive into a world of learning and professional development? We've got you covered with comprehensive training and loads of growth opportunities.

Benefits

  • Remote work with flexible schedules to enhance your work-life balance
  • Comprehensive training and professional development
  • Opportunities for leadership and growth
  • A career path focused on relationships and service
  • Competitive compensation with growth potential
  • A chance to make a real difference in the lives of families

Our Approach

Each family has its story, its dreams, and its future. We don't dictate the future; we offer guidance and support from the heart. If you're excited about a career where relationship-building meets community impact, we'd love to meet you. Embrace the next chapter with GFI Ikigai as a Client Advisor, and help families focus on the beautiful possibilities that tomorrow holds.

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