Client Accounting Manager, Finance

About the role

You will be responsible for supporting the Head of Client Accounting in the management of all aspects of the client transaction when buying and selling at auction. The role will effectively perform an account management function which focuses on the transaction journey initially from a consignment/selling perspective but then through the journey to when the lot is sold and ultimately settled.

Responsibilities

• Lead all elements of the client transaction experience
• Oversee the performance all pre-sales checks, in accordance with revised processes and policies as revised and defined, including but not limited to: Credit checking, Extended payment term requests (in conjunction with Commercial Finance), Ensuring all PI’s are received and entered into JDE (per process definition)
• Resource plan and allocate the management for all client account transactions for a quota of sales to the Account Managers to ensure the responsibility and completeness of the following activities: Chasing buyer debts over a certain day (to be defined), Processing adjustments to seller transactions
• Arrange and process any offsets of proceeds against debts, Debt chasing of all seller debts (to be defined)
• Manage the proactive communication of the position of a sale and other appropriate information with regards to the buyers and sellers to the Specialist departments and other appropriate stakeholders
• Field, resolve or escalate where appropriate both internal and external inquiries regarding client transactions. Oversee debt collection ensuring overdue balances are being followed-up in a timely manner and correct steps are being made.
• Bad Debts – assist in the creation and management of the Monthly Bad Debt Provision reporting.
• Manage Stakeholder Relationships
• Develop and maintain strong links with Finance counterparts
• Production of regular and ad hoc reporting and analysis to facilitate effective resolution of stakeholder requests
• Process Improvement Champion
• Identify inefficiencies/bottlenecks in end-to-end processes within the team and actively ‘challenge the status-quo’. Champion the changes required to drive the success of the new Finance structure.
• People Management and Leadership
• Resource planning with the Head of Client Accounting to ensure adequate staffing for all key auctions and events. Oversee all Account Manager activities to ensure timely delivery of all tasks and escalation and resolution of issues.
• Be an advocate for the Client Accounting team, best practice and compliance. Drive right behaviours, development plans and leadership effectiveness.

Requirements

Knowledge of basic accounting required. Customer service experience to an excellent level. Language skills preferred. Ability to work under pressure and on own initiative in a responsible and professional manner. Knowledge of Outlook, Word, Excel and JDE preferred. Keen attention to detail and accuracy. Excellent communication and interpersonal skills, including superior written and spoken communication.

Qualifications

Not specified.

Skills

Not specified.

Benefits

Comprehensive Medical, Dental and Vision care plans for employees and dependents (Generally Christie’s pays 80% of total premiums) 401k Savings Plan - Christie’s matches dollar for dollar on the first 5% an employee elects to contribute Life Insurance - 3x base salary up to $400k (100% paid by Christie’s) Disability Insurance (100% paid by Christie’s) Generous time-off and leave policies; including 8 weeks Paid Family Leave Robust Wellness Program Onsite weekly yoga class Discounted or subsidized Gym Memberships to Equinox, NYSC & NYHRC Annual Performance Bonus plan plan Commuter Benefits - Pre-tax money towards your daily commute with a Christie’s contribution of $21 per month Back Up Child & Elder Care - Each employee receives up to 10 days of back-up Child or Elder Care through Bright Horizons ‘Art & Soul’ – Each employee receives one paid day per year to dedicate their time to a charity of their choice Perks and Discounts through Zo and Plum Benefits Christie’s reserves the right to change company benefits at any time Christie’s, Inc. is committed to principles of equal employment opportunity, affirmative action, and to compliance with all federal, state, and local laws concerning employment discrimination, including the Americans with Disabilities Act. To this end, Christie’s Inc. ensures equal opportunity to all employees and applicants, regardless of race, color, age, sex, sexual orientation, religion, marital status, national origin or ancestry, citizenship, lawful alien status, physical, mental, and medical disability, veteran status or liability status for service in the United States Armed Forces. Closing Date: September 10th, 2026