Client Account Manager, Large Customer Sales (Tech)

Responsibilities

• Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth.
• Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners.
• Ongoing management of internal account operations (revenue delivery and troubleshooting issues).
• Educate brands and media agencies, effectively communicate value proposition and best practices.
• Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans.
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles.
• Proactively seek and represent client needs and asks to cross-functional stakeholders.
• Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders.
• Proactively and continually identify areas of improvement.
• Mentor and train other team members.

Requirements

• 8+ years of experience in advertising sales and account management, Tech client experience preferred.
• Strong understanding of customer marketing funnel and traditional marketing ecosystem.
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners.
• Tenacious and entrepreneurial approach to working through product, process, and client challenges.
• Experience cultivating strong relationships with external partners.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced and unstructured work environment.
• High attention to detail.
• Proficiency in Excel preferred.
• BA / BS degree or equivalent work experience.