Client Account Manager

About Our Client:The organization operates within the legal services industry, addressing the complex financial management needs associated with legal billing and client account management. It facilitates streamlined financial processes for legal teams by coordinating billing, revenue, matter information, appeals, and accounts receivable. This approach enables effective handling of the full financial lifecycle for clients, supporting accuracy and compliance in billing across multiple departments. About the Opportunity:The CLIENT ACCOUNT MANAGER oversees the entire financial lifecycle for assigned legal billing teams, ensuring efficient billing, collection, and account resolution processes. This role serves as the primary contact for billing attorneys and their assistants, coordinating cross-functional efforts to manage financial inquiries and audits. The position is critical to maintaining accurate client billing, managing financial disputes, and supporting revenue integrity for the organization. Responsibilities:Act as the single point of contact and escalation resource for assigned billing attorneys and practice assistants on financial inquiries.Coordinate with various finance departments to resolve billing issues and disputes.Manage reversal projects from start to finish, ensuring timely completion.Conduct periodic billing audits on high-profile clients to ensure accuracy and compliance.Work with the rejection team to analyze and resolve eBilling rejections.Oversee the initial electronic bill submission process for new high-profile clients.Conduct monthly meetings with assigned billing attorneys and their assistants to review account status and resolve issues.Support the billing team with invoice management as needed. Requirements:Undergraduate degree in Business, Accounting, or Finance.Minimum 6 years of legal billing experience.Proficiency with MS Word and Excel, including formulas, pivot tables, and filters.Working knowledge of Aderant and BillBlast; experience with PrebillViewer preferred.Familiarity with electronic billing systems such as Legal Tracker, LegalX, Collaborati, or TyMetrix preferred.Experience with accounts receivable collections preferred.Strong interpersonal and communication skills.Ability to manage workload effectively and adapt to a fast-paced environment.Self-motivated with the ability to work independently.Excellent organizational skills and attention to detail.Sound judgment and initiative.Understanding of rates and client billing guidelines.Strong problem-solving skills within a legal billing context. Pay Range and Compensation Package:The pay range for this remote position varies by location with specific ranges provided based on state; compensation is contingent on experience and other factors.Eligible for performance-based bonuses. Benefits & Perks:Paid Time OffPaid Sick Leave401(k) matching programProfit SharingPaid HolidaysPaid Parental LeaveHealth and Life Insurance including Dental and Vision coverageHealth Savings Account / Flexible Spending AccountsTuition ReimbursementEmployee Assistance Program Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.