Client Account Assosiate

This role is part of the Jobright Direct Hiring Network, where top companies hire top talent directly through our platform. Only select, high-signal candidates are invited and recommended directly to hiring teams.

About the Company

United Real Estate Philadelphia is a full-service brokerage for residential, commercial, and investment properties across the greater Philadelphia and Wayne markets, backed by United Real Estate's national network.

• Part of United Real Estate, a Top 10 largest brokerage network in America.
• Rooted in a 1925 real estate marketing innovator, providing modern technology-driven agent support.
• Specializes in residential, commercial, and investment properties across Philadelphia, Wayne, and surrounding communities.
• Agent-centric Philadelphia office offering a 100 percent commission model with training and support.

Responsibilities

• Serve as the main point of contact for daily client communications, account maintenance, renewals, and service adjustments.
• Identify, investigate, and resolve client complaints or technical/administrative issues quickly and effectively.
• Guide new clients through onboarding and help existing clients maximize the value of the products or services they are paying for.
• Partner with sales, technical, or accounting teams to ensure seamless delivery of project deliverables and smooth billing processes.
• Maintain accurate, up-to-date client records, manage contracts, and process necessary transaction paperwork.

Requirements

• Serve as the main point of contact for daily client communications, account maintenance, renewals, and service adjustments.
• Identify, investigate, and resolve client complaints or technical/administrative issues quickly and effectively.
• Guide new clients through onboarding and help existing clients maximize the value of the products or services they are paying for.
• Partner with sales, technical, or accounting teams to ensure seamless delivery of project deliverables and smooth billing processes.
• Maintain accurate, up-to-date client records, manage contracts, and process necessary transaction paperwork.

Pay

$90K/yr - $134K/yr