Client Account Assosiate
Jobright.ai · United States · Yesterday
RemoteRemoteCustomer Service$90k–$134k/yrPart-time
This role is part of the Jobright Direct Hiring Network, where top companies like Cresta AI, Plaud, Mercor, OpenArt, and 1,500+ others hire top talent directly through our platform. This is not a mass job posting. Only select, high-signal candidates are invited and recommended directly to hiring teams Hiring Company: united real estate philadelphia One-liner: United Real Estate Philadelphia is a full service brokerage for residential, commercial, and investment properties across the greater Philadelphia and Wayne markets, backed by United Real Estate's national network. Salary: $90K/yr - $134K/yr Why Join Us: • Part of United Real Estate, a Top 10 largest brokerage network in America.• Rooted in a 1925 real estate marketing innovator, providing modern technology-driven agent support.• Specializes in residential, commercial, and investment properties across Philadelphia, Wayne, and surrounding communities.• Agent-centric Philadelphia office offering a 100 percent commission model with training and support. Role Responsibilities • Account Management: Serve as the main point of contact for daily client communications, account maintenance, renewals, and service adjustments• Problem Resolution: Identify, investigate, and resolve client complaints or technical/administrative issues quickly and effectively• Onboarding & Education: Guide new clients through onboarding and help existing clients maximize the value of the products or services they are paying for• Cross-Functional Collaboration: Partner with sales, technical, or accounting teams to ensure seamless delivery of project deliverables and smooth billing processes• Documentation: Maintain accurate, up-to-date client records, manage contracts, and process necessary transaction paperworkQualifications Required • Serve as the main point of contact for daily client communications, account maintenance, renewals, and service adjustments• Identify, investigate, and resolve client complaints or technical/administrative issues quickly and effectively• Guide new clients through onboarding and help existing clients maximize the value of the products or services they are paying for• Partner with sales, technical, or accounting teams to ensure seamless delivery of project deliverables and smooth billing processes• Maintain accurate, up-to-date client records, manage contracts, and process necessary transaction paperwork