Clerk - Retail Sugar Factory

Responsibilities

• Takes food and drink orders from customers.
• Extend a friendly and courteous welcome to every arriving guest.
• Ensure retail counter is neat and clean and fully stocked at all times.
• Check pars of retail items and communicate needs to management effectively and timely on a consistent basis.
• Properly wraps, labels, dates and stores all retail items on their proper stations.
• Sets up, operates and cleans all retail counter space and equipment.
• Maintains complete knowledge of correct maintenance and handling of equipment, using only as intended and only after proper training has been demonstrated.
• Handles all cashiering transactions in accordance with Dover Downs cashiering policies.
• Promotes sale of all retail items and is knowledgeable of menu and retail items.
• Must be able to project voice across the restaurant floor for all guests to hear and understand.
• Create and maintain a sense of urgency.
• Thank guests as they leave and invite them to return.
• Respond promptly to customer needs.
• Solicit customer feedback to improve service.
• Always address the guest by name when known.
• Respond well to questions regarding information and events on the property.
• Perform other duties as assigned.

Work Environment

• Must be available to work weekends, holidays, and nights as scheduled.

Additional Benefits

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions.

Starting Compensation

$15.00/hr