Clerk, Quality Control

POSITION SUMMARY

Coordinate the correction of errors and document findings based on established in-house procedures. Review outgoing Distributor shipments ensuring that a high level of picking accuracy is maintained.

DETAILED RESPONSIBILITIES/DUTIES

• Ensure all systems in Quality Control area are initialized and fully functional at the start of the shift.
• Perform daily quality checks on Distributor shipments diverted to the Quality Control Area by the Picking system and Weigh Scale Verification system.
• Perform quality checks on randomly selected cartons/boxes as necessary.
• Report any errors and/or findings of quality checked box/tote to proper personnel to ensure that the established packing guidelines are being followed.
• Ensure that the Supervisor is notified and receives a copy of all replenishment, Vendor, and Returns errors.
• Perform computer functions using the QC terminal as necessary.
• Confirm the quality check of examined box/tote.
• Routine identify weight discrepancies to minimize unnecessary diverts the Quality Control Area.
• Responsible in assisting in maintaining all department hardware in good working condition and appearance.
• Maintain a clean, organized and safe work area.
• Responsible for maintaining timekeeping policy, for example: bring employee badge daily to clock in/out, notify supervisor immediately of any badge issues.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None

REQUIRED QUALIFICATIONS

• Skills: English, verbal and written communication skills, Good mathematical skills, Flexibility to changing priorities, Resolve minor problems and carry out responsibilities under general supervision, Organizational and problem-solving skills, Interact effectively at all levels.
• Experience: 1 – 3 years in general warehouse environment, Familiar with PC based software, Prior Quality Control or PTL systems experience, General Inventory processes, Minimum 2 years Customer Service experience

PREFERRED QUALIFICATIONS

• Knowledge in basic Microsoft Office, i.e. Word, Excel