CLERK II COMMUNICATIONS (GENERIC)

Responsibilities

• Receives, prepares, verifies and processes a variety of documents, instruments, records, bills, payments and receipts.
• Inputs data to complete routine correspondence, forms, reports and documents.
• Researches, locates, pulls and prepares a variety of documents, records and other assigned data.
• Effectively answers routine inquiries and resolves basic customer service issues.
• Collections, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies.
• Performs other duties as assigned.

Qualifications

• Graduation from an accredited high school/GED program.
• Two (2) years job related experience or 30 hours of college or a combination of the two.
• Experience in a customer service environment a plus.

Special Requirements/Knowledge, Skills & Abilities

• Ability to type 30 wpm or 60 kspm, with knowledge of computer applications and standard word processing software.
• Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships with other County employees and the general public.

Physical/Environmental Requirements

• May require prolonged sitting, standing, walking and ability to lift and carry up to 25 lbs. unassisted.