Clerk

Lane Enterprises is excited to welcome a Clerk to their team! From generous benefits, including bonus opportunities and an Employee Stock Ownership Plan (ESOP), to great employee retention, this is a fantastic opportunity to join a thriving organization.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Paid Time Off
• Paid Holidays
• Company‑paid Life Insurance
• Voluntary Life Insurance
• Employee Stock Ownership Plan (ESOP) opportunity
• Generous bonus incentive plan

Job Summary

As the Clerk, you will play an integral role in organizational service and strength of our company. You will provide administrative support, greet and direct visitors, and answer and respond to calls and emails.

Essential Responsibilities

• Provides administrative support to plant operation and sales functions.
• Handles telephone contacts in a professional manner and assists with customer inquiries and product pricing.
• Enters information pertaining to quotations, orders, shipments, invoices, receipts, consumption and production, or other information related to Lane business, into our ERP system.
• Commands a working knowledge of company products and detailed knowledge of office practices and procedures.
• Creates purchase orders, prepares packing slips, and prints bill of ladings.
• Calls customers daily, obtains directions, and schedules drop‑off for drivers.
• Prepares directions to each location via Google Maps and estimates time of delivery.
• Notifies loaders which loads must be certified by obtaining heat numbers off pipe.
• Obtains certifications for state jobs by downloading from state websites, prints and attaches them to BOLs, and sends to contractors.
• Cross‑trains to understand responsibilities of all clerks and fills in while others are out or helps when needed.
• Sorts incoming mail and files.
• Prepares UPS shipments.
• Performs year‑end file preparation by packing folders or scanning documentation.
• Assists in planning and scheduling shipments, inter‑company transfers, walk‑in sales and customer pick‑ups, credit and collection inquiries, and basic quoting.
• Communicates with the yard/truck drivers via phone or radios.

Requirements

• Proficient in Microsoft Office and Adobe Reader.
• Skilled at project management and managing multiple projects simultaneously.
• Ability to manage deadlines and effectively prioritize.
• Professional verbal and written communication skills.
• Team‑oriented.
• Strong customer service skills.

Education and Experience

• High School Diploma or equivalent.
• 2–3 years administrative or office experience in a manufacturing environment.
• 2–3 years demonstrated experience providing customer service at all levels of an organization.
• Experience with material processing, A/P, A/R, purchasing, and raw materials.
• Experience with an ERP system.

Physical Requirements

• Work is performed in a standard office environment.
• Ability to sit at a desk for 8 hours per day.
• Must be able to ascend and descend stairs and, when necessary, perform various job‑related tasks.

Pay

The base pay range for this position is $17/hr – $20/hr.