Clerical Support

What You Will Do

• Produces and proofs correspondence, documents, and other related forms.
• Maintains files according to organizational/departmental procedures.
• Processes incoming/outgoing mail according to organizational/departmental procedures.
• Resolves customer requests, complaints, and problems or refers them appropriately.
• Fills out and organizes files.
• Serves as backup for clerical functions including arranging for service and repairs of office equipment.
• Inspects merchandise for quality and compliance with specifications.
• Delivers and picks up documents, supplies, equipment and materials as needed.
• Maintains professional behavior and provides excellent customer service to both staff and consumers.
• Demonstrate ethical conduct, professionalism, and confidentiality in all activities.
• Complies with Agency policy and procedures.
• Assembles, enters, organizes, and tabulates data; and may compile and tabulate data, and prepare charts, graphs, and tables.
• Performs related work as assigned.
• Adapts to changing working requirements.
• Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.

What You Will Need

• A High School Diploma or GED.
• No experience required for entry level.
• Basic understanding of business service functions preferred.
• Working knowledge of PC software (Word, Excel, Access etc).
• Well organized and detail oriented.
• Proficient typing ability.
• Able to use standard office machines.

About Us

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million. As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation. By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

What Else You Should Know

• This posting is associated with position #1244.
• Receives and screens telephone calls and visitors.
• Records and relays messages to appropriate personnel.
• Provides administrative information to departmental personnel and performs miscellaneous support functions as assigned.
• Enters services data in accordance with departmental/organizational procedures into internal and state agencies databases.
• Works under close supervision with minimal latitude for the use of initiative and independent judgment.