Clerical Officer - Pharmacy Services

The role

We are excited to offer an opportunity for a motivated and enthusiastic Clerical Officer to join NHS Greater Glasgow and Clyde within Pharmacy Services at the Beatson West of Scotland Cancer Centre. This is a rewarding role at the heart of a busy and compassionate service supporting patients undergoing cancer treatment across the region. You will play a vital part in ensuring an efficient, safe and patient-focused pharmacy service, supporting both patients and clinical teams.

This role offers a supportive environment, full training and the chance to develop valuable skills within a specialised healthcare setting. If you are organised, approachable and thrive in a fast-paced environment, this is an excellent opportunity to build a meaningful career.

Key responsibilities

• Provide a professional and welcoming reception service, managing prescriptions including identification, prioritisation, and patient queries
• Accurately process handwritten, electronic and clinical trial prescriptions, ensuring appropriate authorisation and timely handling
• Support the community supply service by checking prescriptions on Chemocare and ensuring transcription accuracy before distribution
• Cookordinate hospital transport delivery services, scheduling deliveries and liaising with transport teams to meet patient needs
• Maintain and update patient information using systems such as Trackcare and Excel spreadsheets, ensuring accuracy at all times
• Respond to patient enquiries regarding prescriptions and medication collection in a professional and compassionate manner
• Adhere to Standard Operating Procedures, local policies and protocols while working under pressure in a busy environment

Knowledge, training, qualifications and/or experience required to do the job

• General education with demonstrable numeracy and literacy skills, including English and Maths qualifications
• Strong written and verbal communication skills with the ability to interact effectively with patients and colleagues
• Ability to organise, prioritise workload and use initiative within a demanding service environment
• Competence in Microsoft Office applications, including Word and Excel, with general IT skills
• Ability to follow Standard Operating Procedures and work both independently and as part of a team
• Previous experience in a healthcare, pharmacy or reception environment is desirable but not essential as full training will be provided
• Commitment to ongoing training, development and continuous professional development

What we offer

• A wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities
• As an NHS Scotland employee, you will be entitled to:
• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Hugh Paton, Pharmacy Team Lead - hugh.paton@nhs.scot - 0141 301 7411

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.