CLERICAL ASSOCIATE

About the role

Work in collaboration with the Property Development Staff in the delivery of services citywide; prepare statistical and descriptive reports, correspondence and administrative reports.

Responsibilities

• Create, track and maintain comprehensive reports; analyze and prepare reports for Operations' employees; perform data research.
• Coordinate with residents to schedule all required repair work and follow up as needed.
• Assist with requesting and responding with prescribed guidelines; coordinate the completion of repairs and ensure the completed work orders to the development for close out.
• Assist with the scheduling of multiple trade work sequentially to make all work order dates in close date range of each other to ensure timely completion of entire repair.
• Organize and plan meetings to include: prepare meeting agendas and scheduling.
• Create and maintain office files.
• Work with all levels of Authority personnel to resolve issues related assigned Neighborhood Administrator portfolio.
• Perform related duties.
• May require going in the field to assist the Neighborhood Administrator on special assignments.

Minimum Qualifications

• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization.
• One year of satisfactory clerical experience.

Skills

• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information

Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Secretary/Clerical to apply. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year in their current title and level (if applicable).

This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program.

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).