Clerical Aide

About the role

As a Clerical Aide, you will perform routine clerical support while providing customer service to all residence hall students and customers, both in person and over the phone. You will also be responsible for maintaining the reception area and processing mail and packages. You will be considered the face of the residence halls while interacting with a wide range of students and customers. The position is located at the 1855 Place/University Apartments Service Centers.

Responsibilities

• Provide routine clerical support within a residence hall reception area
• Answer phones, process mail and packages, assist in maintaining records and accounts
• Greet visitors and clients

Requirements

• Demonstrated commitment to outstanding customer service
• Motivated self‑starter able to complete tasks in a timely manner with minimal supervision
• Good communication skills (written and verbal)
• Positive and respectful, especially when working with a diverse population
• Dependable and reliable
• Possess a valid U.S.‑issued driver’s license and meet/maintain the University’s driving standards
• Familiar with the service center (required for transition to On‑Call status)
• Student employee transitioning to On‑Call status

Skills

• Time management
• Professional excellence
• Balancing of priorities
• Interpersonal communication
• Working as part of a diverse team
• Understanding how an operation functions
• Building relationships while demonstrating outstanding customer service
• Effective communication
• Customer orientation
• Interpersonal skills
• Teamwork & cooperation
• Takes responsibility

Pay

$15.00 per hour

Schedule

Overnight shifts available from midnight to 8:00 am.