Clerical Aide

Position Summary (Basic Job Function)

This is a temporary or on-call position. Provides clerical support. Responsibilities may include secretarial, receptionist, bookkeeping, information processing or related clerical tasks.

Responsibilities

• Assists with the overall accounting processes and provides clerical support for clients and laboratory employees
• Utilizes Microsoft Office, the laboratory's LIMS financial system, Sage MAS Business Management software, and EBS to receive and process client payments, phone inquiries, walk-ins, account creation and maintenance
• Prepares and reconciles billing adjustments
• Reconciles and creates reports
• Affixes and assists with processing of weekly billing statements
• Affixes and assists the Account Collections Coordinator and Business Office Supervisor with various accounts receivable duties and special projects as needed
• Participates in the creation and maintenance of standard operating procedures (SOPs)
• Leads and participates in continued process improvement efforts of the Business Office and VDL
• Other duties as assigned to carry out the mission of VDL, the College of Veterinary Medicine, and Michigan State University

Desired Qualifications

• Knowledge of University policies and procedures
• Proficient in MS Excel, Word, and Access
• Experience with MSU EBS system
• Experience working with a LIMS and financial software
• Work experience in accounting, bookkeeping and records maintenance
• Ability to interact with varied constituents in a timely, courteous, and professional manner
• Demonstrates a strong work ethic that includes a focus on service, problem solving, teamwork, and the ability to multi-task in a fast-paced environment while maintaining a strong attention to detail with a high degree of accuracy

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.