Cleared Senior System Administrator

Duties And Responsibilities

• Install, maintain and repair a variety of personal computers, peripheral devices, servers and networking equipment
• Install and maintain software applications on various Linux and Windows-based operating systems
• Provide routine hardware and software support for users
• Provide user training
• Perform routine diagnosis on failed equipment and software applications
• Perform repairs or coordinate repair work with other internal and external teams
• Maintain reports and logs, including equipment inventory
• Create and maintain user-facing technical documentation and reference materials on a variety of topics
• Monitor and respond to user support tickets
• Cookordination with developers for current and future software needs
• Cookordination with ISSM
• Manage user accounts
• In addition, as needed, coordinate with the CPSO or ACPSO at Charlottesville, VA to provide support for access control and processing visitors to secured locations
• Ensure visitors have the appropriate clearance and need-to-know to participate in meetings or events
• Assist in providing open/close training
• Conduct quarterly random inspections of personnel entering and leaving the facility

Qualifications

• Typically requires a bachelor's degree in information technology or a related discipline and ten or more years of progressive professional systems administration experience in an information technology department
• May substitute equivalent working experience in the field in lieu of education
• Demonstrated working knowledge of current personal computer technologies including peripheral devices, workstations, laptops and servers
• Demonstrated working knowledge of Linux and Windows operating systems
• Basic understanding of mail servers, Active Directory, network switches and related infrastructure
• Working knowledge of DHCP, DNS and VLAN’s
• Powershell and/or Bash scripting experience
• Basic understanding of security requirements and controls, including STIGs
• Security+ Certification, or ability to obtain certification within 30 days
• Excellent verbal and written communication skills
• Ability to communicate effectively with internal and external stakeholders with a wide range of technical skills
• Excellent troubleshooting skills
• Ability to diagnose and resolve routine technical issues, and investigate more complex issues as part of a team
• Ability to work independently or in a team environment
• Ability to work extended hours occasionally to support off-hours support and maintenance tasks