Cleared Dynatrace Consultant

Job Responsibilities

• Expand existing Dynatrace Gen3 deployment to incorporate use cases, such as Teams Observabilty integration, Job Service observability, Self-Service Observability Onboarding Portal, Agentic Workflows Deployment (Dynatrace Intelligence), and NetFlow Observability Integration.
• Implement and build out a Managed instance for Trusted Environments.
• Act as a Dynatrace subject matter expert, combining product expertise with practical consulting experience.
• Partner with customers to understand business and technical objectives and translate them into effective Dynatrace implementations.
• Deploy, configure, administer, and maintain Dynatrace environments, including OneAgent, ActiveGates, extensions, and integrations.
• Support customer adoption of Dynatrace Gen3 AI capabilities, including AI-driven insights, causation analysis, and automation use cases.
• Help customers leverage AI-powered analytics to reduce noise, accelerate root cause analysis, and improve operational efficiency.
• Aid in aligning Gen3 AI features with customer workflows such as alerting, remediation, reporting, and decision support.
• Educate customers on emerging AI-driven observability capabilities as part of their Dynatrace roadmap.
• Onboard applications and services into Dynatrace and ensure effective monitoring of critical business systems.
• Design and manage management zones, network zones, dashboards, alerts, reports, and SLAs.
• Analyze performance, logs, traces, and metrics to troubleshoot and optimize applications, architectures, and operational practices.
• Support Grail adoption, including log management onboarding and migration to Dynatrace-native analytics.
• Collaborate closely with application, infrastructure, and platform teams to drive adoption throughout the application lifecycle.
• Mentor and train customers on Dynatrace best practices and operational maturity.

Required Skills

• 2+ years of hands-on experience as a Dynatrace engineer or consultant.
• Dynatrace Associate certification (or equivalent experience), with the ability to quickly attain Professional level.
• Proven experience deploying, managing, and supporting Dynatrace environments in both SaaS and Managed implementations.
• Strong understanding of Dynatrace architecture, best practices, and core capabilities.
• Hands-on expertise with OneAgent and ActiveGate deployment, troubleshooting, and extensions.
• Experience creating and managing management zones, dashboards, alerts, and reports.
• Experience analyzing performance data across applications, systems, and networks.
• Grail and Dynatrace log management experience or foundational knowledge.
• Strong consultative skills with the ability to engage both technical and non-technical stakeholders.

Desired Qualifications

• Exposure to Dynatrace Gen3 AI features and AI-driven observability concepts.
• Experience with Dynatrace synthetics (including clickpaths) and JMX extensions.
• Integration experience with ITSM platforms such as ServiceNow.
• CI/CD and automation integration experience (e.g., Keptn or similar tooling).
• Operational experience in one or more areas: Linux/Unix, Windows/AD, networking, virtualization, or storage.
• Experience with virtualization and cloud platforms (VMware, AWS, Azure, Kubernetes, OpenShift, Cloud Foundry, etc.).
• Familiarity with relational and NoSQL databases.
• Development or scripting experience in Java, .NET, Node.js, or Python.