Cleaner Lead

About the role

The Lead Cleaner oversees the daily cleaning tasks of the cleaning/janitorial team while keeping assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in a clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization.

Responsibilities

• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Solve minor cleaning issues
• Direct special cleaning projects
• Train new employees on cleaning procedures and chemicals
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Communicate with the team, co-workers, managers, and customers professionally
• Fill in during staff shortage
• Support Cleaning Manager in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand reporting systems and the environment

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Cleaning Supervisor/ Manager
• Coordinate activities with other internal departments
• Participate in team meetings
• Understand customer service and satisfaction
• Instilling trust

Requirements

• 2+ years of commercial janitorial experience
• Understand that safety is a top priority and comply with all safety rules, policies, and procedures
• Must be a team player and committed to working in a fast-paced, quality environment
• Demonstrates exceptional customer service skills
• Bilingual (English/ Spanish) is a plus

Key Accountabilities

• Direct special cleaning projects
• Support and train new cleaners
• Stocking and inventorying supply closets
• Vacuuming
• Edging
• Dusting
• Cleaning and stocking restrooms and breakrooms
• Window cleaning
• Emptying trash and transporting to proper disposal area
• Sweeping and mopping floors
• Assist Cleaning Manager with day-to-day operations
• May perform other duties as assigned

Physical Demands & Work Environment

To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit, Use of hands to finger, handle, rub, grip, and feel, Reach above shoulders, Push/pull and grasp with hands and arms 33-50%, Climb or balance

Benefits

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status.

Pay

The hourly pay range for this position is $17.23 per hour - $18.23 per hour.

Schedule

The work hours for this position are Mon - Fri + Weekends, 1:30 pm - 10:00 pm