Cleaner/Housekeeper - Affinity at Dupont

About the role

Axis Residential is seeking a customer service-focused Cleaner/Housekeeper for their new, 55 and older active adult community, Affinity at Dupont. The position involves general housekeeping duties to maintain community cleanliness, build rapport with residents, and provide excellent customer service.

Responsibilities

• Maintain a community culture focused on enhancing residents' way of life.
• Clean offices, bathrooms, amenity spaces, and common areas daily.
• Clean office spaces on a regular schedule set by the Maintenance Supervisor.
• Use the apartment cleaning checklist to clean vacant apartment homes after each move out.
• Clean and organize the pool house, including straightening chairs, cleaning bathrooms, and vacuuming and dusting amenity spaces.
• Remove used towels in the pool area and replace them with freshly laundered towels daily.
• Maintain all cleaning equipment and supplies.
• Absorb and remove debris from outside public spaces, amenity spaces, and common areas, and empty public trash cans.
• Clean elevator cab, lobby, and door tracks as regularly scheduled by the Maintenance Supervisor.
• Comply with all company policies/procedures and Fair Housing laws.

Requirements

• Customer service focused.
• Takes a “we over me” approach to building and sustaining relationships with others.
• Determined, ambitious, and self-motivated.
• Excellent communication skills; proficient in speaking, reading, and writing in English.
• Janitorial experience in hotel or residential management is strongly preferred.
• Computer skills to include email, Microsoft Office Suite, ability to navigate web-based trainings, and other various computer programs.
• Willingness to work evenings and weekends as necessary.
• High School diploma or equivalency certificate.
• Reliable means of transportation.

Qualifications

• Standing: 5-7 hours/day.
• Walking: 3-6 hours/day.
• Lifting: generally, 25-50 lbs.
• Twisting: infrequent, 1-120 twists/day.
• Bending: moderate bending, 121-480 bends/day.
• Squat/Kneeling: continuous, 3-7 hours/day.
• Climbing: 3-6 hours/day, stairs.
• Endurance: moderate energy requirements.
• Manual Dexterity: gross and fine frequent motor movement, either hand 31%-100% of job cycle time.

Skills

• Excellent communication skills.
• Ability to follow a cleaning checklist.
• Attention to detail.
• Physical stamina and endurance.
• Ability to work independently and as part of a team.

Benefits

• Competitive pay $21- $22 per hour (based on experience).
• Monthly bonus incentive.
• Annual performance review with potential merit increase.
• Medical, Dental, & Vision insurance - with 100% employer-paid monthly premiums.
• Flexible Spending Accounts for healthcare and dependent care.
• Disability, AD&D, and Life insurance.
• 401(k) with 3% company contribution.
• Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
• Employee Assistance Program.
• Charitable giving program and community involvement.