Cleaner/Housekeeper - Affinity at Bellingham

Axis Residential is a forward-thinking, property management organization, part of Inland Group—a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. We set ourselves apart as an industry leader who genuinely cares for the well-being and success of our people while creating an environment of meaningful community for our residents. Our success stems from our team and culture, taking a relational and entrepreneurial approach to business. Team members are authentic, curious, natural leaders who value the greater team. We love what we do and are committed to excellence in our work.

About the role

We are seeking a people-focused Cleaner / Housekeeper for our 55 and older, active adult community, Affinity at Bellingham. As the Cleaner, you will maintain the cleanliness of the community while fostering a culture that enhances our residents’ way of life. You will provide excellent customer service and a supportive home environment, building strong rapport with residents.

Responsibilities

• Clean offices, bathrooms, amenity spaces, and common areas daily.
• Clean office spaces on a regular schedule set by the Maintenance Supervisor.
• Using the apartment cleaning checklist, clean vacant apartment homes after each move-out.
• Clean and organize the pool house, including:
  • Straightening chairs on the pool deck.
  • Cleaning public bathrooms (including showers) in the pool house.
  • Vacuuming and dusting amenity spaces attached to the pool house.
• Remove used towels in the pool area and replace them with freshly laundered towels daily.
• Maintain all cleaning equipment and supplies.
• Assist in removing debris from outside public spaces, amenity spaces, and common areas, and empty public trash cans.
• Clean elevator cabs, lobbies, and door tracks as regularly scheduled by the Maintenance Supervisor.
• Comply with all company policies/procedures and Fair Housing laws.
• Perform additional tasks as needed to meet the organization’s needs.

Requirements

• Customer service-focused with the ability to work effectively with the site team to carry out daily housekeeping needs while building rapport with residents.
• Team player who takes a “we over me” approach to building and sustaining relationships.
• Determined, ambitious, and self-motivated.
• Excellent communication skills; proficient in speaking, reading, and writing in English.
• Janitorial experience in hotel or residential management is strongly preferred.
• Computer skills, including email, Microsoft Office Suite, and ability to navigate web-based trainings.
• Willingness to work evenings and weekends as necessary.
• High School diploma or equivalency certificate.
• Reliable means of transportation.

Benefits

• Medical, Dental, & Vision insurance with 100% employer-paid monthly premiums for associates.
• Flexible Spending Accounts for healthcare and dependent care.
• Disability, AD&D, and Life insurance.
• 401(k) with 3% company contribution.
• Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
• Employee Assistance Program.
• Charitable giving program and community involvement.

Pay

Competitive pay, $21–$23 per hour (based on experience). Quarterly bonus incentive. Annual performance review with potential merit increase.

Physical Requirements

• Standing: 5–7 hours/day.
• Walking: 3–6 hours/day.
• Lifting: generally, 25–50 lbs.
• Twisting: infrequent, 1–120 twists/day.
• Bending: moderate bending, 121–480 bends/day.
• Squat/Kneel: continuous, 3–7 hours/day.
• Climbing: 3–6 hours/day (stairs).
• Endurance: moderate energy requirements.
• Manual Dexterity: gross and fine frequent motor movement, either hand 31%–100% of job cycle time.

Environmental and Safety Factors

• Weather: working both indoors and outdoors with frequent exposure to extreme weather conditions/temperatures, including uneven and slippery surfaces.
• Noise: occasional exposure to high-volume sounds (hearing protection provided).
• Moving Objects: potential for significant injury from moving objects.
• Pace of Work: varies, typically fast-paced.
• Work with Others: moderate, association is intermittent and necessary.