Cleaner and Content Packer

About the role

Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new Cleaner and Content Packer. As a new Cleaner and Content Packer at SERVPRO of Wichita Falls, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

The Cleaner and Content Packer has two roles after water or fire damage: The Content Packing role inventories customer contents, packs those contents into boxes, and tags large furniture to prepare them to be transported to and from customer's properties. The Cleaning role cleans those contents and/or the property they were removed from after water or fire damage in order to facilitate a positive customer experience.

Responsibilities

• Evaluate and inventory contents.
• Document content inventory within the structure.
• Work with team members involved with content inventory.
• Documents all non-salvageable contents within the project.
• Document a detailed and accurate job file to support the services provided for the day.
• Manage consumable usage on assigned projects.
• Manage assets by protecting and using equipment and materials properly.

Requirements

• Demonstrated ability to manage and work with other people.
• Ability to read, write, and speak the English language to communicate with others, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.
• Intermediate problem-solving skills.
• Detailed oriented with respect to the documentation of all contents.
• Intermediate organizational skills.
• Experience in cleaning/restoration preferred.
• Ability to lift a minimum of 25 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
• Ability to sit/stand/walk for prolonged periods of time.
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with/around cleaning products/chemicals.
• Ability to travel locally when necessary.
• Ability to successfully complete a background check subject to applicable law.

Benefits

• 401(k) matching.
• Bonus based on performance.
• Health insurance.
• Opportunity for advancement.
• Training & development.
• Paid Vacation - Start accruing 1 week of vacation after 1st anniversary, 2 weeks vacation after year 5 and 3 weeks annually past 7th anniversary.
• Life and Disability Insurance - $50 paid monthly by Employer towards Dental/Vision/Life/Disability coverage through Colonial Life.
• Opportunities to Promote Within - Ongoing training and support as well as Goal Setting for staff that are looking for a career in SERVPRO.
• Quarterly Bonus - 1% of monthly volume collected goes into Bonus program less any damage reimbursement to customers and split evenly between Staff.

Pay

Pay Rate Starts at $15-$17 per hour based on experience, with possibility of overtime pay and increases based on merit.