Class A Shuttle Driver

About the role

The Delivery Driver Class A will deliver and unload various company products, including seafood, beef, poultry, and gourmet products. The employee will act as the key point of contact with the customer, providing the highest levels of customer service while maintaining high safety standards operating Fortune Fish and Gourmet’s vehicle and handling perishable products in accordance with HACCP.

Responsibilities

• Perform all pre-trip responsibilities: checking route numbers and account numbers for assigned deliveries.
• Perform necessary vehicle safety inspections.
• Drive and deliver customer orders according to predetermined route.
• Ensure vehicle is properly secured during drop-offs.
• Load and unload products from vehicle using dolly or other appropriate devices safely.
• Verify delivery of items with customer and obtain proper signatures confirming receipt.
• Contact management to discuss issues or concerns as they arise.
• Perform all post-delivery actions, including unloading damaged product, customer returns, and completing necessary documents.
• Follow DOT and HACCP regulations during truck operation and product handling.
• Monitor and ensure temperature-controlled vehicles maintain required temperature limits.
• Develop and maintain high levels of customer satisfaction and goodwill by providing professional assistance and demonstrating interest in customer needs.
• Report any complaints to supervisor.
• Collect money from customers and properly record transactions on company documentation, including invoices; ensure payment (cash, checks, etc.) is properly secured.
• Ensure safety training is current per company policy.
• Support the Transportation Manager by ensuring vehicles are maintained per schedule and records are current and correct.
• Other duties as assigned by supervisor.

Requirements

• Education – High School Diploma or equivalent.
• Experience – 2-3 years of commercial driving experience; transportation of temperature-controlled product experience preferred.
• Customer Service – Friendly, outgoing, and courteous demeanor.
• Work ethic – Sense of urgency in meeting critical, time-sensitive deadlines; ability to work with limited supervision.
• Licensing – Valid Class A License.
• Environmental – Available to work long shifts and Saturdays.
• Language – Basic English-speaking proficiency.
• Physical Requirements – Prolonged standing, sitting, walking, and driving; regularly able to lift up to 80 pounds; may occasionally need to lift over 80 pounds; requires constant mental and visual attention, ability to see well in limited light; repetitive reaching, bending, twisting; repetitive pushing and pulling; must be able to pass a Medical Examiner’s Certification.
• Local Linehaul driver, primarily Indy to Dayton & Columbus routes. Physical start location: 2715 S. Holt Rd, Indianapolis, IN 46241.

Schedule

Enjoy full-time hours while working just 4 shifts per week! Start time 10:00pm.