Class A Driver

Key Responsibilities

• Learn and understand company products, procedures, culture, and customer service philosophy.
• Provide excellent customer service to all clients.
• Load trucks according to the sales invoice and list of materials.
• Organize and secure loads to ensure safe and efficient transport.
• Verify accuracy of loads with the yard manager before departure.
• Deliver and unload materials at customer job sites, ensuring satisfaction.
• Follow delivery instructions and ensure timely deliveries.
• Perform vehicle inspections to ensure safe operation.
• Record delivery information on the sales invoice and communicate customer messages from the job site.
• Obey all traffic laws and safety regulations while operating company trucks, trailer-mounted forklifts, and other specialized equipment, including transporting oversized loads and wearing seat belts at all times.
• Adhere to yard loading and security procedures.
• Accurately process merchandise returns with a credit memo.
• Address and resolve customer complaints professionally and promptly.
• Maintain cleanliness and order in assigned yard and areas.
• Assist with loading customer merchandise as needed.

Desired Skills, Knowledge, And Qualifications

• Strong desire to learn and grow professionally.
• Ability to respond to issues quickly and handle them in a calm, accurate, and professional manner.
• Ability to stand and walk for 4 to 10 hours daily.
• Proficiency in using a computer and calculator.
• High school diploma or equivalent required.
• Valid Class A driver's license and a clean driving record.
• Physical strength to lift and carry up to 70 pounds.
• Ability to stoop, kneel, and crouch as needed.