Claims Superintendent - Casualty

About the role

As the Claims Superintendent, General Liability you will have primary responsibility for the handling and oversight of high-exposure General Liability claims for an Excess and Surplus Lines carrier. This role manages complex pending matters across a broad range of exposures, including Products Liability, Habitational Risks, Contractors (including, but not limited to, New York Labor Law), and Liquor Liability claims. You will collaborate closely with defense counsel, internal stakeholders, and external partners to ensure effective claim outcomes, adherence to policy terms, and alignment with best practices for high-severity loss management.

Responsibilities

• Present facts of claims, with recommendations, to committee as necessary on General Liability claims.
• Incorporate all claims into company records and review for applicability of coverage.
• Prepare large loss reports where applicable.
• Attend and participate in mediations/trials as necessary.
• Establish appropriate loss and expense reserves; maintain valid reserves based on current investigation and legal discovery.
• Supervise activities of Independent Adjusters, investigators, and defense attorneys to ensure claims are appropriately handled.
• Adhere to company procedures, Best Practice guidelines, case, and statutory law requirements when coverage is in question and/or when paying or denying claims.
• Comply with reporting requirements of treaty and facultative reinsurers.
• Maintain current understanding of various unfair claim practices statutes.
• Participate in broker relations calls/visits as needed.
• Attend industry-related seminar workshops and/or courses for continuing education.
• Perform additional assigned tasks.

Requirements

• Minimum of 7 years of progressive commercial insurance claims handling experience.
• Focus on Commercial General Liability lines of business.
• Ability to assess priorities and manage deadlines effectively.
• Effective communication skills, both verbal and written.
• Strong research and analytical skills.
• Up to 20% travel.

Skills

• Commercial General Liability claims expertise.
• High-exposure claims handling and oversight.
• Coverage analysis and interpretation.
• Loss and expense reserve management.
• Litigation management, including mediations and trials.
• Supervision of Independent Adjusters, investigators, and defense counsel.
• Reinsurance reporting compliance.
• Proficiency with MS Office Suite.
• Knowledge of unfair claim practices statutes and applicable case and statutory law.