Claims Specialist - Latent Bodily Injury

Responsibilities

• Proactively communicate with customers and business partners in the management and resolution of claims.
• Respond to inquiries from customers and provide superior customer service.
• Review and analyze multiple complex policies and coverage parts (including general liability and umbrella/excess liability).
• Write and articulate clear, concise, and accurate coverage positions.
• Conduct investigations regarding claims and/or lawsuits.
• Effectively manage litigation and counsel, inclusive of litigation planning/budgeting, and proactively position claims for resolution.
• Develop and persuasively articulate complex coverage, liability, and damage assessments.
• Provide detailed impactful recommendations to leadership.
• Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers.
• Conduct complex negotiations and articulate coverage/liability positions.
• Attend mediations and trials as necessary.
• Proactively manage accurate expense, reserve, and financial transactions.
• Consistently maintain up-to-date claims metrics.

Requirements

• 5+ years latent bodily injury claims experience.
• Experience in handling affirmative/defensive risk transfer, including additional insured tenders.
• Excellent verbal and written communication skills.
• Excellent analytical and critical thinking ability.
• Ability to present in a roundtable setting with a well-reasoned and analytical evaluation.
• Experience in the creation and delivering of presentations.
• Superior customer service skills and active listening skills.
• Proven track record of prioritizing and managing multiple responsibilities.
• Proven track record of effective negotiations/settlement of high-value general liability claims.
• Proven track record of demonstrated negotiation and conflict resolution skills.
• Proficiency with MS Office, especially Word and Excel.
• Active Property & Casualty State Insurance Adjuster license.

Preferred Qualifications

• Bachelor's degree.
• 10+ years latent bodily injury claims experience.
• Proficiency handling litigated claims.
• Experience in analyzing personal and advertising injury coverage parts.