Claims Specialist II - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuster

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for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info. We need to parse the posting. Given text: Position Company : Liberty Mutual Insurance Location : Posted On : 9/25/2026 Description TheClaims Specialistworks within a Claims Team, using the latest technology to managea caseload of commercial rideshare,also known as Transportation Network Company (TNC), claims frominitialinvestigation through resolution. The role handles claims involving complex injuriesas well as claims involving high policy limits, attorney representation, litigation, uninsured/underinsured motorist coverage,and3rd-party bodily injury. The Claims Specialist leveragesexpertisein coverage and liability, reserve analysis,damagesassessment, negotiation strategy, and litigation management. This role partners with defense counsel, internal claims partners, and external vendors to ensure claims are managed accurately and efficiently, consistent with policy provisions, regulatory requirements, and company standards. You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices:Boston, MA; Westborough, MA; Hoffman Estates, IL;Weatogue, CT; Indianapolis, IN; Plano, TX;Suwanee, GA; orLake Oswego, OR; Las Vegas, NV; Chandler, AZ. (Please note this policy is subject to change.) Responsibilities Owns complex commercial rideshare/TNC claims from investigation through resolution, including determining coverage, liability, damages, andappropriate claimoutcomes. Reviews commercial policy language, endorsements, exclusions, limits, conditions, and applicable coverage requirements todeterminecoverage. Investigatescomplex losses involving significant injuries, attorney representation, litigation,andUM/UIM coverages Evaluates the severity and complexity of injuriesto assess medical exposure, future damages, and overall claim value. Establishes, documents, and updatesaccuratereserves throughout the life of the claim based on severity, exposure, venue, liability, policy limits, litigation status, and evolving facts. Determinesamounts owed, evaluates settlement value, negotiates with plaintiff counsel and other parties, and authorizes settlements and payments within assigned authority; recommends orissuesdenials whenappropriate. Manages attorney-represented and litigated claims, including developing resolution strategies and coordinating with defense counsel, Home Office Legal, Claims leadership, and other internal partners. Partners with defense counsel on pleadings, discovery plans, litigation plans, case evaluations, mediation preparation, deposition strategy, trial preparation, and settlement negotiations Reviews pleadings, discovery, depositions, expert reports, medical records, suit documentation, investigation materials, and claim files to determineappropriate actionsand litigation strategy. Prepares claims for mediation, deposition, and potential trialbyanalyzing liability, coverage, damages, documentation, venue considerations, and settlement authority. Performs other duties as assigned, including participation in specialprojects,training, guidance, and mentorship to staff. Experience handling commercial/Transportation Network Company (TNC) claims and/or larger policies. Experience with high-exposure claims involving severe injury, soft tissue, fractured bones, catastrophic loss, or fatalities. Prior handling of attorney-represented and/or litigated claims in a commercial or specialty lines environment. Experience preparing claims for mediation, deposition, trial, or other litigation milestones. Background in settlement negotiation with attorneys and/or plaintiff counsel and coordination with defense counsel. Experience handling complex policy interpretation and coverage analysis on large commercial accounts. Familiarity with time limit demands, discovery, legal expense management, and litigation strategy. Experience managing high-limit claims with detailed reserve and exposure analysis. Knowledge of multi-state claim handling and jurisdictional issues. Experience working in a high-performance claims environment where quality, precision, and responsiveness are expected Qualifications BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices CaliforniaLos Angeles IncorporatedLos Angeles UnincorporatedPhiladelphiaSan Francisco We need to remove boilerplate: EEO, equal opportunity, Fair Chance Notices, etc. Also remove navigation, cookie, legal. Also remove "About Us" maybe? The instruction: Use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content. We have description (About the role) - we can put under

About the role

with paragraphs. Responsibilities: we have a list of duties. Should be

• . Qualifications: we have list. We also have "Experience handling ..." lines that appear under Responsibilities? Actually after responsibilities list there is a block starting "Experience handling commercial/Transportation Network Company (TNC) claims..." Those look like qualifications or requirements. They might be considered Requirements or Qualifications. The posting includes them after responsibilities but before Qualifications heading. They are likely part of Requirements or Qualifications. Since we have a Qualifications section already, we could incorporate those experience items into Qualifications or Requirements. The instruction: Prefer a few substantive sections over many thin ones. So we could combine Requirements and Qualifications? But we need to follow headings list: we can include Requirements if we have content. We have qualifications list; we also have experience items that could be considered Requirements. We could put them under Requirements. Or we could merge them into Qualifications. Since we have both sections possible, we need to decide based on content. We have explicit "Qualifications" heading in the posting. So we should output

  Qualifications

  with the list under it. We also have "Experience handling ..." lines that are not under a heading; they could be considered Requirements. So we can create a

  Requirements

  with those items. We also have "About Us" section with Pay Philosophy and benefits description. We need to extract Pay and Benefits sections if they have specific content. The posting includes Pay Philosophy paragraph describing salary range determined by factors, etc. That's substantive but not a specific number. The instruction: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The Pay Philosophy does state that typical starting salary range is determined by factors, etc. It's not a specific range but it's still some info. Is that considered filler? It's not a specific number but it's descriptive. The instruction says avoid sections if content is just placeholder like "commensurate with experience". This is more descriptive; maybe we can include Pay section with that paragraph. However we also have benefits description: "We put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ..." That's vague but still mentions benefits. Could we include Benefits section? It says "comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups." That's somewhat specific but still generic. The instruction: prefer a few substantive sections over many thin ones. Might be better to omit Benefits and Pay if they are too vague. However the Pay Philosophy does give some info about factors determining salary. It's not a specific range but it's still substantive. The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state Pay Philosophy, so we could include Pay section with that paragraph. Similarly Benefits: they mention comprehensive benefits etc. That's stating benefits exist, but not detailing. Might be considered substantive enough? I'd lean to include Pay but not Benefits, as Benefits is very generic. However we could include Benefits with the sentence about comprehensive benefits etc. That's still somewhat generic but maybe acceptable. Schedule: we have office attendance requirement: "You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: ..." That's schedule info (hybrid). So we can include Schedule section with that. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Pay, Schedule. Possibly Skills? Not explicitly listed; we could omit. Now we need to format. We must not repeat job title as heading. So no heading for Claims Specialist. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from description, responsibilities, requirements, qualifications, pay philosophy, schedule. We must remove boilerplate: EEO, equal opportunity, Fair Chance Notices, etc. Also remove navigation, cookie, legal. Also remove "About Us" heading maybe but we can keep its content under Pay and maybe Benefits. We also need to remove duplicated lines. Let's extract content. Description paragraph: Starting after "Description". The text: "TheClaims Specialistworks within a Claims Team, using the latest technology to managea caseload of commercial rideshare,also known as Transportation Network Company (TNC), claims frominitialinvestigation through resolution. The role handles claims involving complex injuriesas well as claims involving high policy limits, attorney representation, litigation, uninsured/underinsured motorist coverage,and3rd-party bodily injury. The Claims Specialist leveragesexpertisein coverage and liability, reserve analysis,damagesassessment, negotiation strategy, and litigation management. This role partners with defense counsel, internal claims partners, and external vendors to ensure claims are managed accurately and efficiently, consistent with policy provisions, regulatory requirements, and company standards. You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices:Boston, MA; Westborough, MA; Hoffman Estates, IL;Weatogue, CT; Indianapolis, IN; Plano, TX;Suwanee, GA; orLake Oswego, OR; Las Vegas, NV; Chandler, AZ. (Please note this policy is subject to change.)" Note there are missing spaces due to formatting. We need to preserve the information but we can fix spacing? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. It doesn