Claims Specialist, EPL

About the role

The Claims Specialist is responsible for managing all aspects of complex third-party liability claims, including class actions and high exposure matters, from inception through conclusion, brought against a wide variety of insureds, with a concentration in employment practices matters.

Responsibilities

• providing superior customer service
• directing investigations
• managing litigation
• making coverage determinations and preparing coverage position letters
• investigating losses
• documenting claim handling
• evaluating and projecting potential exposures
• setting judgmental reserves
• developing and implementing effective resolution strategies
• managing outside counsel and experts to control expenses
• collaborating with underwriting partners on policy renewals
• identifying existing claims and trends to support business efforts and promote client relationships
• making presentations to both claims and underwriting management
• working as a team member within the claims department and developing relationships with other departments, primarily underwriting
• prioritizing and timely completing all tasks while complying with department policies and procedures
• being committed to the role and the demands of a high‑performing claims team
• occasional travel to attend client service meetings, mediations, and trials
• keeping supervisor informed of activities and situations which will impact the achievement of corporate and department goals and objectives
• performing other related duties as required to achieve the goals and objectives of the company and department

Skills, Knowledge, and Abilities

• Strong drive and commitment to the role
• Excellent written and oral communication skills
• Excellent analytical, organizational, and problem‑solving skills
• Excellent knowledge of Excel, Word, and Outlook
• Strong interpersonal skills
• Detail‑oriented
• Time management and decision‑making ability
• Ability to maintain confidentiality of company‑sensitive data
• Proven ability to analyze policies of insurance and legal documents
• Excellent negotiation skills

Qualifications

• Bachelor’s Degree or equivalent required
• JD highly preferred
• Multi‑state claim adjuster licenses preferred
• 1‑3 years experience a plus

Pay

In New York City, NY the pay range for the role is $100,000‑$125,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.

Benefits

Hudson/Odyssey offers a comprehensive benefits package.