Claims Specialist (Call Center CSR Experience Required) - Entry Level

Location: San Antonio, TX • Duration: 12 months • Hours: 40/week (1st shift) • Employment type: W2 contract (US citizens or Green Card holders only)

About the role

A Claims Specialist enters and processes customer claims, handles phone and email inquiries, and resolves order or account issues.

Responsibilities

• Complete the end-to-end claims process
• Communicate with customers over the phone or via email
• Provide detailed claim information
• Review customer orders and/or account information while resolving issues

Requirements

• Basic computer navigation skills
• Working knowledge of MS Excel, Word, and Outlook
• High-school diploma or GED

Qualifications

• Customer-service experience (desired)
• Call-center experience (desired)

Schedule

• Training: 7:30 am – 4:30 pm
• Work hours: 7:00 am – 6:00 pm (8-hour shifts)