Claims Specialist

About the role

AXIS is hiring a Claims Specialist – Primary Casualty for its North America Claim Team. This role involves managing primary claims for AXIS U.S. Primary Casualty policies.

What Will You Do In This Role?

• Assessing claims within a specialized area to determine coverage, liability, and settlement value.
• Evaluating coverage and claim exposure, determining appropriate actions, and pursuing claims until resolution.
• Setting accurate and timely claim reserves and making referrals to Claim Manager where necessary.
• Managing the lifecycle of a claim from notification to closure, ensuring timely and accurate resolution.
• Reviewing relevant policies, validating coverage for claims by analyzing policy wordings, and escalating identified issues for further resolution.
• Drafting coverage positions to be reviewed and approved by Claim Manager.
• Working closely with Insureds, Claimants, attorneys, and brokers to ensure a premier and best practices claim service is maintained, escalating issues as appropriate.

What We're Looking For

• Be recognized as a subject matter expert in claims within their area of specialization.
• Possess the ability to interpret and apply policy provisions accurately in various claim scenarios.
• Be capable of coordinating with teams to review and enhance claims processes effectively.
• Have the skill to manage the complete lifecycle of a claim with attention to detail and accuracy.
• Be adept at collaborating with external parties to gather information and resolve claims.
• Show a commitment to continuous professional development in the field of claims management.
• Be able to implement strategies aimed at improving claims handling efficiency and customer satisfaction.
• Demonstrate the ability to document claim activities and decisions comprehensively for audit support.

Role Factors

• This role requires you to be in the office 3 days per week and adhere to AXIS licensing requirements.

What We Offer

• A base salary in the range of $75,000 to $130,000, with a competitive target incentive compensation.
• A comprehensive and competitive benefits package including medical plans, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and more.
• The role is Exempt for FLSA purposes if based in the United States of America.

About Axis

AXIS Capital is a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking, and superior risk adjusted returns for our shareholders. We also maintain an entrepreneurial, disciplined, and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Axis Persona

AXIS Capital seeks professionals who thrive in a dynamic, high-performing environment grounded in humility and mutual respect. We employ those who exemplify our core values of People, Excellence, Decisiveness, and Stronger Together. We are a team characterized by integrity and self-discipline, striving for continuous improvement and driven to achieve ambitious results. Our focus is on hiring, developing, retaining, and rewarding individuals who excel in: Purposeful Action: Delivering top-tier work with a data-driven approach and operating at AXIS speed. Collaborative Decision-Making: Valuing input from all relevant groups and being open to debate. Measuring Outcomes: Consistently evaluating performance against established expectations. The AXIS employee will cultivate a collaborative workplace atmosphere, fostering trust within the team. We believe in respectful challenges, presuming best intent, and building meaningful relationships with colleagues, customers, and the communities we serve. Joining our team means becoming part of a workplace where every individual’s contributions are valued, and excellence is pursued with purpose and passion. Together, we elevate our standards, achieve ambitious results, and make a lasting impact on each other and those we serve.