Claims Resolution Specialist Remote Pennsylvania

Summary

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

About the role

Gainwell Technologies is responsible for all Claims Operation and Management functions of Medical Assistance Services. The primary role of a Claims Resolution Specialist is to provide exceptional customer support for incoming and outgoing Provider Claims processing.

Responsibilities

• Review, research, and process claims in accordance with established claims processing guidelines.
• Refer claims to the appropriate department and prepare Return to Provider (RTP) forms when required information is missing or invalid.
• Demonstrate strong time management, organizational skills, and the ability to work independently in a fast-paced environment.
• Collaborate effectively across multiple teams while managing competing priorities and meeting established deadlines.
• Maintain accurate workload tracking and communicate status updates, challenges, and potential roadblocks to leadership in a timely manner.

Requirements

• Strong attention to detail, accuracy, and commitment to maintaining a consistent work schedule.
• Able to multitask effectively while demonstrating strong data entry and organizational skills, including knowledge of the Julian calendar.
• Proficiency in Microsoft Office Suite with excellent verbal and written communication skills.
• Experience using multiple systems to research, gather, and analyze information necessary for claims processing.
• Experience in healthcare insurance and/or medical claims, with the ability to read, interpret, and apply basic to moderately complex operating procedures and documentation.

Qualifications

• Must reside in Pennsylvania to be eligible for this remote position.
• Availability to work a schedule of 8:00 AM to 5:00 PM, Monday through Friday.
• Strong analytical and problem-solving skills with the ability to make sound decisions and resolve issues effectively.
• Excellent interpersonal and communication skills, with the ability to collaborate with team members and interact professionally with clients.
• Ability to handle sensitive and confidential information with discretion and professionalism.

Benefits

• The pay range for this position is $35,000.00 - $50,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
• All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance.
• We have a variety of leadership and technical development academies to help build your skills and capabilities.

Pay

The pay range for this position is $35,000.00 - $50,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Schedule

Availability to work a schedule of 8:00 AM to 5:00 PM, Monday through Friday.