Claims Representative - Rancho Cordova, CA
Job Locations
US-CA-Rancho Cordova
About the role
Federated Insurance seeks an individual to assist clients through the claims process. No prior insurance or claims experience is required. Federated provides an exceptional training program to teach the fundamentals of claims.
Responsibilities
- Work with policyholders, attorneys, and others to ensure claims are resolved promptly, fairly, and courteously.
- Explain policy coverage to policyholders and third parties.
- Complete thorough investigations and document facts relating to claims.
- Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising, or recovering outstanding dollars.
Requirements
- Current pursuing, or have obtained a four-year degree
- Experience in a customer service role in industries such as retail, hospitality, logistics, banking, equipment dealerships, equipment rental, sales, or similar fields
- Ability to make confident decisions based on available information
- Strong analytical, computer, and time management skills
- Excellent written and verbal communication skills
- Leadership experience is a plus
Qualifications
- Current pursuing, or have obtained a four-year degree
Skills
- Customer-focused
- Source of knowledge and comfort
- Desire to help
- Professional
- Self-motivated
Benefits
We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching.
Pay
Salary Range: $63,800 - $78,000
Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. In addition, this position is eligible for a Geographic Differential Payment. Details of this benefits will be discussed in the interview process.)
Schedule
This is an in-office position that will work out of our Rancho Cordova, CA office, located at 10850 Gold Center Drive. A work from home option is not available.
Benefits
We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching.
Equal Opportunity Employer
We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. We do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, or any other characteristic protected by law.