Claims Representative - Indianapolis, IN

Job Locations

US-IN-Indianapolis

About the role

Federated Insurance seeks an individual to assist clients through the claims process. No prior insurance or claims experience is required. Federated provides an exceptional training program to teach the fundamentals of claims.

Responsibilities

• Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved promptly, fairly, and courteously.
• Explain policy coverage to policyholders and third parties.
• Complete thorough investigations and document facts relating to claims.
• Determine the value of damaged items or accurately pay medical and wage loss benefits.
• Negotiate settlements with policyholders and third parties.
• Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars.

Requirements

• Current pursuing, or have obtained a four-year degree
• Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
• Ability to make confident decisions based on available information
• Strong analytical, computer, and time management skills
• Excellent written and verbal communication skills
• Leadership experience is a plus

Qualifications

• Current pursuing, or have obtained a four-year degree

Skills

• Customer-focused
• Source of knowledge and comfort
• Desire to help
• Professional

Benefits

We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.

Pay

Salary Range: $63,800 - $78,000
Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information can be discussed with a member of the Recruiting team.

Schedule

This is an in-office position that will work out of our Indianapolis, IN office, located at 9785 Crosspoint Blvd. A work from home option is not available.