Claims Representative - Edina, MN

What Will You Do?

Customer-focused, source of knowledge and comfort, desire to help, professional – Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.

No previous insurance or claims experience needed!

Responsibilities

• Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way.
• Explain policy coverage to policyholders and third parties.
• Complete thorough investigations and document facts relating to claims.
• Determine the value of damaged items or accurately pay medical and wage loss benefits.
• Negotiate settlements with policyholders and third parties.
• Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars.

Minimum Qualifications

• Current pursuing, or have obtained a four-year degree
• Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
• Ability to make confident decisions based on available information
• Strong analytical, computer, and time management skills
• Excellent written and verbal communication skills
• Leadership experience is a plus

Pay & Benefits

Salary Range: $63,800 - $78,000 Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc.

More information can be discussed with a member of the Recruiting team.

What We Offer

• A wide variety of ways to support you as a whole, both professionally and personally.
• Commitment to your growth including opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives.
• Exceptional benefits to nurture your personal life.
• Comprehensive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings.
• Paid volunteer time and opportunities for gift matching.

About the Role

Federated Insurance is dedicated to making lives better by providing exceptional service to our clients. Our culture is built on four cornerstones: Equity, Integrity, Teamwork, and Respect. We seek to attract individuals who share these values and are committed to enhancing their own lives while making a positive impact on others.

Requirements

None specified beyond the general requirements listed above.

Qualifications

None specified beyond the general qualifications listed above.

Skills

Customer-focused, knowledge of policies, ability to communicate effectively, strong analytical and decision-making skills, ability to manage time efficiently, excellent written and verbal communication skills.

Benefits

Not specified in the job posting.

Schedule

Not specified in the job posting.

Pay

Not specified in the job posting.