Claims Professional I

Aon is in the business of better decisions. We shape decisions to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and passionate about helping colleagues and clients succeed.

About the role

This hybrid position supports Aon’s K&K Insurance group within Aon Affinity, based in Ft. Wayne, IN. The Claims Professional I handles non-litigated property and casualty claims, interacting with internal and external parties as well as insuring partners to resolve claims made by or against policyholders.

Responsibilities

• Investigate, verify, and analyze coverage issues; resolve in accordance with insurer protocol.
• Investigate, analyze, and evaluate damages and liability factors, including risk transfer opportunities and third-party involvement.
• Demonstrate awareness of jurisdictional nuances impacting claim evaluation and stay abreast of legislation and court decisions in multiple jurisdictions.
• Establish and monitor loss and expense reserves within authority level.
• Complete reports timely and accurately in compliance with company guidelines.
• Initiate management review of cases with potential to exceed authority level.
• Develop and implement an appropriate resolution plan.
• Conduct direct negotiations or mediated settlement discussions as warranted.
• Review and approve payments within authority level.
• Exhibit exceptional organizational skills and computer literacy.
• Maintain excellent verbal and written communication skills and uphold the organization’s values as a positive spokesperson.

Requirements

• 2+ years of experience in Property and Casualty Insurance Claims.
• Excellent written and verbal communication skills.
• Indiana adjuster license required to be obtained within 90 days of hire.

Qualifications

Bachelor’s Degree preferred.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) savings plan with employer contributions.
• Employee stock purchase plan.
• Consideration for long-term incentive awards at Aon’s discretion.
• Paid time off: 12 paid holidays, 15 days of paid vacation per year, and paid sick leave as provided under state and local laws.
• Short-term disability and optional long-term disability.
• Health savings account, health care, and dependent care reimbursement accounts.
• Employee and dependent life insurance, supplemental life, and AD&D insurance.
• Optional personal insurance policies.
• Adoption assistance, tuition assistance, and commuter benefits.
• Employee assistance program with free counseling sessions.
• Two “Global Wellbeing Days” each year.
• Smart Working flexibility solutions.
• Continuous learning culture to inspire and equip colleagues to learn, share, and grow.

Pay

The salary range for this position is $60,000 to $80,000 annually. The actual salary will vary based on education, experience, skills, abilities, internal equity, and alignment with market data. The salary may also be adjusted based on geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive a discretionary bonus in addition to base salary.