Claims Management

About the role

We are looking for an experienced claims specialist to support workplace injury and disability claim activity for clients in Washington. This role is suited to someone with a strong HR foundation and deep knowledge of Washington workers’ compensation practices, including claim coordination, medical follow-up, and return-to-work support. The ideal candidate builds trust easily, communicates with empathy, and can guide sensitive cases with accuracy and care. Enjoy a work-from-home schedule - 100% remote work benefit, for WA-state employees.

Responsibilities

• Oversee the full lifecycle of workers’ compensation and related disability claims, ensuring each case is handled accurately and in a timely manner.
• Coincordinate with employees, clients, medical providers, and other stakeholders to support treatment plans, documentation, and recovery progress after workplace incidents.
• Review claim details, maintain organized records, and monitor case activity to help resolve issues, denials, or delays efficiently.
• Apply working knowledge of Washington State L&I requirements to guide claim handling, compliance, and communication throughout the process.
• Partner with internal and external contacts to support return-to-work planning, rehabilitation follow-up, and ongoing claim status updates.
• Conduct claim audits and evaluate files for completeness, accuracy, and alignment with client and regulatory expectations.
• Use HR and claims systems effectively, including proprietary tools, to document activity and track case milestones.
• Build strong client and employee relationships by offering approachable, service-oriented support during complex or sensitive claim situations.

Requirements

• Experience managing workers’ compensation, accident, disability, or medical claims in an HR or claims environment with strong attention to detail.
• Strong knowledge of Washington State L&I processes and applicable workers’ compensation practices.
• Background in HR administration with the ability to navigate employee-related issues connected to workplace injury claims.
• Demonstrated ability to manage claim documentation, audits, follow-up tasks, and case coordination with a high level of accuracy.
• Comfortable working with HRIS or other case management systems to maintain records and monitor claim progress.
• Effective communication and relationship-building skills with a collaborative, approachable working style.
• Ability to handle sensitive matters with discretion while balancing multiple active claims and deadlines.

Benefits

• Medical, dental, and vision insurance.
• Life and disability insurance.
• Participation in the company's 401(k) plan.
• 10 days of paid vacation, 7 days of paid sick leave, and 10 paid holidays per calendar year.
• Enjoy a 'remote' - work from home schedule.

Pay

The salary range for this position is $85,000 to $105,000.

Schedule

Remote work benefit, for WA-state employees.

Location

Everett, WA

Posted

2026-07-02T00:00:00Z