Claims Intake Administrator

Key Responsibilities

Receive, review, and process new claim information submitted from branch locations.
Follow up with internal stakeholders to obtain complete and accurate claim documentation.
Set up and maintain claim files in RMIS/Origami in accordance with established procedures.
Report claims to appropriate carriers or third-party administrators (TPAs) as directed.
Receive and review claims-related mail and correspondence, including medical bills, legal notices, and adjuster communications.
Document, attach, and properly route incoming materials within Origami or to the appropriate stakeholder.
Code and process invoices, ensuring proper claim association and supporting documentation.
Maintain organized and accurate claim records across systems including Origami, SharePoint, and Box.
Support the claims team with administrative tasks, reporting, file management, and documentation.

Basic Qualifications

• A high school diploma or equivalent required; an associate degree preferred.
• 0–2 years of experience in administrative, insurance, claims intake, data entry, or customer service roles.
• Prior experience processing documents, mail, invoices, or customer requests preferred.

Required Skills & Competencies

• Proficiency with Microsoft Office (Excel, Outlook, Word).
• Ability to learn RMIS/Origami and document management systems.
• Strong data entry accuracy and document handling.
• Strong organizational and time management skills.
• Strong attention to detail and accuracy.
• Clear written and verbal communication.
• Customer service mindset with internal partners.

Benefits

• Competitive pay.
• Incentive bonus plan.
• Employee stock ownership plan (ESOP).
• 401(k) retirement savings plan with match.
• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits

• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option.
• Life insurance, AD&D, and disability benefits.
• Employee assistance program (EAP).
• Flexible paid time off policy and paid holidays.

Pay

$51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Schedule

N/A

Skills

N/A

Benefits