Claims Examiner (Bodily Injury)

Responsibilities

The Claims professional will oversee and resolve truck, bus, commercial auto and/or public transportation bodily injury pre-litigation claims involving unrepresented and represented claimants. They will conduct a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. Utilizing critical thinking and solid judgment, they will solve problems, make decisions, and resolve complex issues inherent in handling losses, while planning and organizing activities throughout the claim's management process.

They will write concise reports and effectively communicate contractual issues, technical legal concepts, and coverage application in easy-to-understand terms. They will act timely upon emerging information to ensure ongoing recognition of the financial exposure on losses within assigned exposure up to $100k, and promptly communicate to management if beyond the assigned level of exposure. They will interpret related claims documentation, initiate and oversee serious automobile accident investigations and rapid response, develop strategies and effective plans that drive claims to better results, accurately assess and resolve commercial auto insurance coverage issues, analyze facts and allegations in conjunction with all policy provisions, endorsements, and amendments, draft declination, Reservation of Rights, and other coverage letters, negotiate outstanding settlements, present case statuses/summaries in a clear, concise, and understandable manner, document and communicate all claim activities timely and effectively, and support the outcome of the claim file.

Experience with Self-Insured Retention (SIR) and PIP claims is a plus.

Qualifications

• 3+ years commercial auto claims adjusting experience
• Adjuster license required
• Excellent written and verbal communication skills
• Excellent organizational and analytical skills with high attention to detail
• Ability to work independently, managing time and resources to accomplish multiple tasks in a fast-paced, deadline-oriented environment
• Strong interpersonal and negotiation skills
• Bachelor’s Degree

Benefits

The company offers a competitive compensation plan and robust benefits package for full-time regular employees, including:

• Base Salary Range: $75,000– $95,000
• Eligible to participate in annual discretionary bonus
• Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off
• 401(k) and Profit-Sharing plans

The actual salary for this position will be determined by a number of factors, including the scope, complexity, and location of the role; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not offered for this role.