Claims Examiner

About the role

MMA Midwest is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services. It is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development.

Responsibilities

• Manage and resolve medical professional liability claims
• Provide exceptional customer service
• Collaborate with various stakeholders to ensure timely and accurate claims management and resolution

Requirements

• Proficient in managing client claims through thorough investigation, interpretation of coverage, and strategic claim resolution
• Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings, mediations, and settlement conferences, to deliver tailored claims results
• Experience in managing outside defense counsel, establishing timely and accurate indemnity and expense reserves, following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate claim files, and ensuring data completeness by consistently meeting timelines and quality standards

Qualifications

• 5+ years of experience in claims handling within an agency or insurance carrier
• BS/BA in Business, Insurance or related field
• NY Adjuster License
• AIC, SCLA or other related professional designation
• Advanced proficiency in Microsoft Office Suite

Skills

• Proficient in managing client claims through thorough investigation, interpretation of coverage, and strategic claim resolution
• Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings, mediations, and settlement conferences, to deliver tailored claims results
• Experience in managing outside defense counsel, establishing timely and accurate indemnity and expense reserves, following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate claim files, and ensuring data completeness by consistently meeting timelines and quality standards

Benefits

• Medical, dental, vision, 401K benefits and more
• The flexibility to work at home or an office, based on your discretion and schedule
• 20 days of paid time off
• Paid day off to volunteer and company-organized volunteer events
• Up to $1,000 per year in matching charitable donations
• Up to $750 per year in wellness rewards
• All the nitro cold brew coffee and sparkling water you can drink
• A company-wide mentality that you can never appreciate your co-workers too much

Company Culture

MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.

EEO Information

We are an equal opportunity employer and proud to be an inclusive place to work. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay and Schedule

The applicable base salary range for this role is $54,700 to $101,900. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Benefits

• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs

Contact

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://www.flipsnack.com/BB9CD8DD75E/limitless-opportunities. Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma_midwest/, https://www.facebook.com/MMAMidwest, https://x.com/MarshMMAMidwest, https://www.linkedin.com/company/marsh-mclennan-agency.#MMAMW