Claims Examiner

About the role

This Position Is For Our Subsidiary Allcat Claims Service, LLC To know more, visit us at http://www.allcatclaims.com

Responsibilities

• Reviews incoming moderate to complex residential and commercial property estimates for accuracy and compliance with carrier-specific guidelines.
• Provides feedback to and collaborates with independent adjusters to correct estimates as necessary.
• Contributes to business goals, performance metrics, and effectively uses tools & technology.
• Supports workload surges and/or catastrophe operations as needed to include working significant overtime during designated catastrophe events.
• Acquires and applies knowledge of dwelling construction terminology and techniques, estimating best practices and Xactimate estimates.

Requirements

• High School Diploma or GED.
• Requires an All Lines Insurance Adjuster's license.
• Prior experience reviewing NFIP SFIP Dwelling, General Property and RCBAP Claims.
• 8+ years of residential or commercial property claims experience OR 4+ years of flood experience.
• Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization.
• High attention to detail and accuracy in reviewing residential estimates to carrier specific standards.
• Working knowledge of Microsoft Office applications, such as Outlook, Excel, and Word.

Preferred

• NFIP Certification.
• College degree.
• 2+ years of customer service experience.
• Experience using XactAnalysis and Xactimate.
• Prior military experience.