Claims Data Quality Analyst

About the Role

We are seeking a Data Quality Analyst to join the Claims Operations Team within our Claims Division. In this role, you will examine complex data to ensure integrity and accuracy, supporting our mission to enable possibility through collaboration, expertise, and innovation.

Responsibilities

• Analyze, query, and manage claims corrections according to defined business rules and procedures.
• Research and determine the scope and complexity of issues, then identify steps to resolve all internal data exceptions within various systems in a timely and accurate manner.
• Determine root causes for data quality errors and make recommendations for long-term solutions.
• Assess the business impact level for data quality issues.
• Collaborate and maintain cross-functional working relationships with team members across multiple business units, including Claims Third-party Administrators (TPA), Programmers, and approved vendors, to analyze and correct data quality errors.
• Produce ad-hoc reporting for TPA, Business, IT teams, and external partners.

Requirements

• At least two (2) years of work experience at an insurance company and/or insurance claims loss adjustment service provider supporting property and casualty insurance regarding policies, claims, and resolutions for commercial accounts.
• Working knowledge of the insurance industry and insurance claims operations, particularly in commercial property and casualty claims.
• Adherence to data quality standards to ensure accuracy and a logical approach to identifying, comparing, resolving, and improving data quality.
• Hands-on experience and strong aptitude with SQL, Snowflake, and Microsoft Excel.
• Exceptional communication (written and verbal), evaluation, listening, and interpersonal skills to effectively maintain productive working relationships with internal/external peers and professionals across organizational lines.
• Demonstrated accuracy and attention to detail.
• Strong organization and time management skills.
• Ability to self-start and work independently.

Qualifications

Bachelor’s degree preferred.

Pay

Base salary range: $75,000 - $95,000 per year. This position is incentive eligible, and total individual compensation (base salary, short- and long-term incentives) will consider factors such as geographic location, scope and responsibilities of the role, qualifications, talent availability, specialization, and business needs. The above pay range may be modified in the future.

Benefits

• Multiple medical plans plus dental, vision, and prescription drug coverage.
• Competitive 401k with generous matching.
• Paid time off beginning at 20 days per year.
• Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer.
• Basic Life and AD&D Insurance as well as Short- and Long-Term Disability.
• Paid Parental Leave of up to 10 weeks.
• Student Loan Assistance and Tuition Reimbursement.
• Backup Child and Elder Care.