Claims Data Entry Supervisor - Onsite - West Sacramento, CA

About the role

Gainwell Technologies is seeking an experienced Claims Data Entry Supervisor to support claims intake and data entry operations for California’s Medi‑Cal program at the West Sacramento office. The supervisor will lead a team responsible for entering, reviewing, and validating healthcare claims information, ensuring accuracy, timeliness, and compliance with policies, program requirements, and service‑level expectations.

Responsibilities

• Supervise daily operations of the Claims Data Entry team, including workflow, staffing priorities, production, quality, and turnaround times.
• Assign, monitor, and prioritize workloads to meet production goals, deadlines, and service‑level requirements.
• Oversee entry, review, and validation of healthcare claims information to ensure accuracy, completeness, and compliance with Medi‑Cal procedures.
• Monitor productivity, quality, inventory, turnaround times, and other performance metrics; address performance issues as needed.
• Coach, train, and develop employees, providing ongoing feedback on productivity, quality, accuracy, attendance, and performance expectations.
• Prepare operational reports, communicate performance results to management, and identify opportunities to improve workflow, accuracy, efficiency, and overall team performance.
• Ensure adherence to HIPAA, confidentiality requirements, organizational policies, standard operating procedures, and applicable program requirements.

Requirements

• Two or more years of supervisory or people‑leadership experience in data entry, claims processing, administrative operations, healthcare operations, or a related high‑volume production environment.
• Experience managing day‑to‑day employee performance, including workflow, workload assignments, coaching, training, productivity, and quality.
• Background in data entry, healthcare claims, claims intake, document processing, administrative operations, or another high‑volume transactional environment.
• Knowledge of Medi‑Cal, Medicaid, healthcare claims, medical insurance, or related healthcare operations (preferred).
• Strong organizational, planning, analytical, and problem‑solving skills with the ability to manage multiple priorities in a fast‑paced, metrics‑driven environment.
• Proficiency with data entry or business processing systems and Microsoft Office applications, including Excel, Word, and Outlook.

Pay

The pay range for this position is $54,200 – $77,400 per year. Base pay may vary based on geographic region, internal equity, job‑related knowledge, skills, experience, and other factors.

Schedule

This is a 100% onsite position at the West Sacramento, CA office. Standard work schedule is Monday through Friday, 7:00 AM – 4:00 PM. Remote or hybrid work is not available for this role.

Benefits

• Generous, flexible vacation policy
• 401(k) employer match
• Comprehensive health benefits
• Educational assistance
• Leadership and technical development academies