Claims Customer Service Advocate II

Summary

Responsible for responding to routine correspondence and telephone inquiries pertaining to claims or appeals. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions.

Responsibilities

• Respond to routine correspondence and telephone inquiries pertaining to claims or appeals
• Identify incorrectly processed claims and complete adjustments and related reprocessing actions

Education

Not Specified

Experience

Not Specified

Salary

$47k / yr

Location

This position is full-time (40 hours/week) Monday-Friday in a typical office environment.

Description

PGBA - is a subsidiary company of BlueCross BlueShield of South Carolina.

Logistics

Employees are required to have flexibility work any our 8-hour shift scheduled during business hours.