Claims Customer Contact Representative

F&G is the marketing name for Fidelity & Guaranty Life Insurance Company issuing insurance in the United States outside of New York. Life insurance and annuities issued by Fidelity & Guaranty Life Insurance Company, Des Moines, IA.

About the role

• Collaborate with cross-functional teams to develop and implement innovative solutions
• Lead projects from concept through execution, ensuring alignment with business goals
• Contribute to the design and development of new products and services

Responsibilities

• Manage project timelines and budgets
• Communicate effectively with stakeholders to gather requirements and provide status updates
• Perform market research and analyze data to inform product decisions

Requirements

• Bachelor's degree in a related field (e.g., Business, Computer Science, Engineering)
• Minimum 5 years of relevant work experience in a similar role
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in project management tools and software

Qualifications

• Experience with agile methodologies and project management
• Knowledge of insurance industry regulations and compliance standards
• Ability to work independently and as part of a team

Skills

• Strong leadership and decision-making abilities
• Effective time management and organizational skills
• Ability to prioritize tasks and manage multiple projects simultaneously

Benefits

• Competitive salary and benefits package
• Flexible work schedule options
• Professional development opportunities
• Employee assistance program

Pay

Salary range: $70,000 - $120,000 annually

Schedule

Full-time position